AI voice receptionist · France & Belgium
An AI receptionist that picks up 24/7, detects the caller’s language from the first words, asks your questions and emails you every request.
€79 a month · 400 minutes included · set up for you
Dutch detected
Caller: Goedenavond, is het appartement in de Lepicstraat nog vrij? Ik wil het deze week bezoeken.
Receptionist: Ja, het is nog vrij. Ik kan u donderdag om 18 uur inplannen. Mag ik uw naam?
VocalReception
New request: viewing, Lepic street
The problem
You are in a meeting, on site, with a patient. The phone rings, then goes to voicemail. The caller leaves no message: they dial the next name on the list.
62%
of calls to small businesses are not answered live (US)
85 small businesses tracked for 30 days: 37.8% went to voicemail, 24.3% got no response at all.
Source: 411 Locals, 2016
44%
of callers never reach a person (US)
Across more than 70 million calls to US businesses, only 56% of callers spoke with a person. The rest hung up or hit a machine.
Source: Invoca, 2026
Done for you
A 1-hour workshop, then our team does the rest. Live in 7 days.
You configure nothing. You come to a 1-hour workshop, you test, you approve.
Your call reasons, opening hours, frequent questions, transfer rules and the summary you want to receive.
We write the instructions and set up the voice, the number or forwarding, and who receives the summaries.
You call like a customer would, in your languages. You correct, we adjust.
VocalReception answers your real calls. You stay in control of transfers.
The questions callers asked this month that had no answer. You answer once, and next month the receptionist knows.
In the caller’s language
French, Dutch, English, Spanish, Portuguese, Italian, German. The language is detected from the first words, and if the caller switches mid-call, the receptionist follows.
Scripted simulation, not a recording of a customer.
Smarter every month
The receptionist only answers from your instructions. When a question falls outside them, it says so and takes the caller’s details. Every month you receive the list of questions that keep coming back.
A reviewer picks out the questions the receptionist could not answer and groups them.
One line per question, in the report. Five minutes, no more.
Your answers go into its instructions. The next report shows the drop.
No audio is kept. Text transcripts are kept for about a month to produce this report, then deleted. Data hosted in the EU.
Monthly report · VocalReception
Example23 unanswered questions last month
8 this month, after your answers
What VocalReception handles
Everything a receptionist should do, from the first word to the summary in your inbox.
Who called, why, when to call back, in which language. Structured, readable in 10 seconds, ready for your CRM.
Emergency, VIP client, keyword, time of day: you decide when a call goes to a human. Everything else is written down.
Nights, weekends, holidays, call spikes. VocalReception answers every call, even when 5 people ring at the same time.
Your questions, your criteria. VocalReception tells a prospect from a supplier and a booking from a complaint.
Callers know they are speaking to an AI (AI Act, art. 50). Data hosted in the EU, DPA provided. No audio kept; text transcripts kept a month for the report, then deleted.
Three calls played step by step: the language detected, the questions asked, the summary sent, the transfer to a human.
Scripted simulation, not a recording of a customer.
A predictable bill
€79 a month, 400 minutes included. Beyond that, €0.25 per started minute, up to the monthly cap you choose. No commitment.
Cap: €40, set by you · Prices excl. VAT
Everything included, set up for you.
€79 per month
excl. VAT, no commitment
Beyond that
Setup
Who it is for
Every sector has its script, its questions and its transfer rules. One guide per trade shows how VocalReception adapts.
Frequently asked questions
Yes, from the first words. The AI Act (article 50) requires it, and it is also more honest: callers know who they are talking to, and they ask their questions straight away.
It answers only from the instructions you approve at the workshop: opening hours, services, the prices you choose to share. Outside that scope, or when it is unsure, it says so, notes the question and the contact details, and sends the summary to the right person for a call back. When your rules say so, it transfers the call to a human. Every month, the report lists the questions left unanswered: you answer once, and they go into its instructions.
For 300 calls averaging 2 minutes, that is 600 minutes. 400 are included in the €79 plan. The 200 minutes beyond that cost €50 (€0.25 per started minute), so €129 a month excl. VAT. SMS are billed at €0.10 each. The done-for-you setup, €199, is billed once and credited back on your invoice after 6 paid months.
A monthly amount you set for everything beyond the 400 included minutes, SMS included. Once reached, your bill does not exceed €79 plus that cap. You can change it at any time.
In the European Union. A data processing agreement (DPA) is provided. No audio recording is kept: you receive a written summary. Text transcripts are kept for about a month to produce the monthly report, then deleted.
Yes. You keep your number and choose when it forwards to VocalReception: always, outside opening hours, or only when nobody picks up after a few rings.
Live 7 days after the 1-hour workshop. The first month is billed at €79: if you stop within 30 days, it is refunded. No commitment after that, you cancel whenever you want.
Guides and tools
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Ai receptionist: compare 2026 pricing, features, limits and practical criteria for choosing a service.
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Missed calls cost: compare 2026 pricing, features, limits and practical criteria for choosing a service.
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After hours answering service: compare 2026 pricing, features, limits and practical criteria for choosing a service.
Read the guideGet started
Leave your details. We reply within one working day to book the workshop.
Every call answered. In your caller’s language.
Request received
Thank you. We’ll reply by email within one business day, or call you if you left a number.
A confirmation email usually follows within a few minutes. Nothing arrived? Check your spam folder or write to hello@vocalreception.com.
