€79 a month, 400 minutes included

Each call is counted per started minute: a 2 min 10 s call counts as 3 minutes. The first 400 minutes of the month are included in the €79. Each minute after that costs €0.25.

You set the most you want to spend on extra minutes and SMS in a month. Your bill never goes over €79 plus that cap. You choose it at the workshop and can change it any time by email. Before you reach the cap, we send you an alert so you can raise it if you want. If you don’t, once the cap is reached, calls get a generic message or are forwarded straight to your own number, as you chose at setup.

One invoice a month, by email. The first one has the €199 setup and the first month. After that: the €79, plus the month’s extra minutes and SMS.

After 6 paid months, the €199 is deducted from your next invoice. If you stop before then, the setup is not refunded.

For 30 days, if VocalReception is not right for you, we refund the first month’s €79. The €199 setup is not refunded: it pays for work our team has already done.

Yes. There is no commitment. You stop at the end of the current month, at no cost. If you use call forwarding, just turn it off.

No, no SMS are included. They cost €0.10 each, only if you turn them on: a confirmation to the caller or an urgent alert to your mobile, for example. The summary of every call arrives by email, at no cost.

Every month, an agent reads the call transcripts and sends you the questions callers asked that had no answer, usually around ten. You answer once, and next month the receptionist knows. The report also covers the number of calls, the reasons and the transfers.

No audio is kept. Text transcripts are kept for about a month to produce the monthly report, then deleted. Data stays in the EU.

Not yet. Free online setup is coming soon. Join the waitlist and we will let you know.

No. All prices exclude VAT. Belgian VAT applies to Belgian businesses. Businesses in another EU country with a valid VAT number are invoiced under the reverse charge.